Orders typically ship within one business day. Any order placed Friday-Sunday will ship out on Monday.
Arrival time with standard shipment is not guaranteed. For guaranteed arrival time, please use upgraded overnight or second day air (if order is placed by 12pm PST).
More than anything, we want you to love your purchased goods. Any website orders are eligibly for a full refund or exchange if returned within 14 days of receiving your order.
Items that were purchased need to be returned following the below requirements.
Sale items, accessories and lingerie are FINAL SALE. They are not eligible for refund, exchange or store credit. Shipping fees will not be reimbursed for returned purchases.
Any questions regarding our policy, please contact:
677a Laurel Street
San Carlos, CA 94070
If your return arrives in the 14-day return window and meets the provided guidelines, your payment will be refunded to your original method of payment within 5 business days. We will send a refund confirmation email. Please note some banks require additional days to process returns!